ABM Web Portal
The ABM Service Web Portal is a service management application designed to streamline field service operations. It provides a centralised platform where your team and customers can manage service calls, track work, and stay on top of day-to-day business activities.
What It Does
The portal brings together the key parts of service management into one place:
- Service Calls - Create, assign, and track service requests from start to finish
- Customer Management - Keep customer records, contacts, and service history organised and up to date
- Action Tracking - Log work carried out against service calls so nothing gets missed
- Timesheets - Record employee time against jobs for accurate tracking and reporting
- Job Management - Organise and schedule work orders across your team
- Payments - Accept and process secure customer payments online through Stripe integration
- Reporting - View reports on service activity and operational metrics
Common Pages
The following shared pages are used across the portal:
- Sign In - Access your account.
- Sign Up - Set up your account for first-time access.
- Forgot Password - Create a new password if you cannot sign in.
- Sign Out - Safely sign out of the portal.
- Opening Your Home Page - What happens right after sign-in.
- Payment Result - Understand payment confirmation messages.
- Customer Payment Result (Public) - What customers see after payment.
- Reset Saved App Settings - Fix display or settings issues by clearing saved preferences.
- 404 Not Found - What to do when a page cannot be found.